Cachera's CRM keeps every guest profile, visit, and reward in one place — connected to your POS, reservations, and analytics so you can turn visitors into regulars across the Middle East.
Keep a full profile for every guest, with contact details and complete visit history.
See how often guests visit and what they spend, so you can personalise their experience.
Reward repeat customers with points and perks that keep them coming back.
Issue vouchers and store credit, and redeem them seamlessly at the POS.
Track birthdays and special occasions to send timely offers.
Flag and track VIP guests so your team can give them special attention.
Every sale and booking links back to the customer's profile automatically.
Understand trends across your customer base with built-in analytics.
This is one app in Cachera's all-in-one system — reservations, ticketing, restaurant and supermarket POS, CRM, HR and payroll — all connected on one platform for venues across the UAE, Saudi Arabia, and the GCC.
A CRM (customer relationship management) system stores guest profiles, visit history, and loyalty data so you can understand and reward your customers. Cachera's CRM does this and connects to your POS and reservations in one platform.
Yes. You can run a loyalty program with points and rewards, issue vouchers and store credit, and redeem them directly at the POS.
Yes. Cachera lets you flag VIP guests and track birthdays and special occasions so your team can deliver personalised service.
Yes. Cachera is fully bilingual in Arabic and English with right-to-left support, and is built for businesses across the UAE, Saudi Arabia, and the wider GCC.
Yes. Every sale and booking automatically links to the customer's profile, sharing one database with your POS, reservations, and reports.
Book a demo and we'll show you how Cachera runs your business — from the first order to payroll.